After further monitoring, this issue is now considered resolved. Customers that experienced intermittent 502 errors when calling API Platform endpoints may retry any failed requests as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Posted Nov 05, 2026 - 14:54 UTC
Monitoring
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
Posted Nov 05, 2026 - 14:23 UTC
Identified
We have identified the root cause of the issue and are actively implementing remediation steps. Further updates will be provided shortly.
Posted Nov 05, 2026 - 13:31 UTC
Investigating
We are investigating an issue impacting the API Platform. Customers may encounter intermittent 502 errors when calling API Platform endpoints. We will share additional information as soon as it is available.
Posted Nov 05, 2026 - 12:39 UTC
This incident affected: Workato Orchestrate (API Gateway).