All Systems Operational

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Status Page of the Workato JP Region

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Recipe Runtime Operational
90 days ago
100.0 % uptime
Today
Recipe Job Execution Operational
90 days ago
100.0 % uptime
Today
On-Premise connectivity Operational
90 days ago
100.0 % uptime
Today
API Gateway Operational
90 days ago
100.0 % uptime
Today
Webhook ingestion Operational
90 days ago
100.0 % uptime
Today
Workbot Operational
90 days ago
100.0 % uptime
Today
Workbot for Slack Operational
90 days ago
100.0 % uptime
Today
Workbot for Teams Operational
90 days ago
100.0 % uptime
Today
Workbot for Workspace Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Email notifications ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Resolved - Customers should no longer experience 401 Unauthorized errors with the Excel connector. Failed jobs may be repeated as required, and customers can now create or reconnect their Excel connections successfully. If you continue to experience issues with the Excel connector, please contact Workato Support at support.workato.com.
Sep 10, 13:03 UTC
Monitoring - Our team has released a fix, and customers should no longer experience 401 Unauthorized errors with the Excel connector. We are continuing to monitor for any additional impact.
Sep 10, 12:10 UTC
Identified - We have identified the underlying cause of the issue and are working to take remediation steps.
Sep 10, 09:53 UTC
Investigating - We are currently investigating an issue affecting Workato's Excel connector. Customers may find that Excel connector actions fail with a 401 Unauthorized error. Customers may also observe that they are unable to establish or re-establish an Excel connection. We will provide additional information as soon as it is available.
Sep 10, 09:34 UTC
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025
Resolved - On September 1, 2025, between approximately 07:33 AM and 08:10 AM UTC, the Workato platform experienced a service degradation affecting job processing, the web interface, developer, and embedded API services. Customers may have observed job failures with "Internal Error" messages, job processing delays due to missing polls, errors in UI requests, and failures when starting recipes. Trigger events are still stored, and users may retry jobs if necessary.
All services have been restored to normal operation. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this incident.

Sep 1, 07:30 UTC